Legal

Terms of Use

Effective and last updated: 13 September 2026

1. Acceptance of these terms

These Terms of Use ("Terms") are a legal agreement between you and Jason Spiliotopoulos, trading as Setoff ("Setoff," "we," "us"), governing your use of the Setoff web app at setoff.at (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

You must be at least 13 years old to use Setoff.

2. The Service

Setoff helps you build a packing list and pre-trip checklist based on trip details you enter and your own past trips. It's free to use. We may introduce optional paid plans or features in the future; if we do, we'll give you reasonable notice and paid features will be clearly marked before you're asked to pay anything — nothing you currently use for free will be put behind a paywall without notice.

3. Your account

• You're responsible for maintaining the security of your account credentials.
• You must provide accurate information and keep it up to date.
• You're responsible for all activity that happens under your account.
• Tell us promptly if you suspect unauthorised access to your account.

4. Your content

You keep ownership of the trip details, item names, and other content you enter into Setoff ("Your Content"). By using the Service, you grant us a limited, worldwide licence to host, store, reproduce, and display Your Content solely to operate and provide the Service to you.

If you enter an item weight, you separately grant us a licence to use that specific weight value (together with the item's name, and never any of your other data or your identity) to compute and display an anonymised, aggregated average weight to other users, as described in our Privacy Policy. You can opt an item out of this by marking it as a personal item in the catalog.

You're responsible for Your Content and must not enter anything unlawful, infringing, or that you don't have the right to submit.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose;
• Attempt to gain unauthorised access to the Service, other users' accounts, or our infrastructure;
• Interfere with or disrupt the Service, including by scraping it at scale or overloading it;
• Submit false, misleading, or abusive data with intent to corrupt the shared item-weight averages or otherwise harm other users' experience;
• Reverse-engineer the Service except as permitted by law.

6. Not travel, medical, legal, or customs advice

Setoff generates suggested packing items based on trip details and general patterns; it is a planning aid, not professional advice. In particular:

• Setoff does not verify visa, customs, airline baggage, or import/export requirements for your destination — always check with the relevant airline, embassy, or customs authority yourself.
• Item weight figures (whether your own or the community average) are estimates and may differ from the actual weight of your items; you're responsible for confirming your baggage complies with your airline's weight and size limits.
• Setoff does not provide medical advice — consult a qualified professional regarding medication, vaccinations, or health preparations for travel.
• You remain solely responsible for your travel documents, packing decisions, and compliance with all applicable laws and carrier rules.

7. Availability and changes to the Service

We aim to keep Setoff available and reliable, but we don't guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time. Where reasonably possible, we'll give notice of any change that materially reduces functionality you rely on.

8. Suspension and termination

You may stop using the Service and delete your account at any time (see our Privacy Policy for how). We may suspend or terminate your access if you materially breach these Terms, including the acceptable-use rules above. Where practical, we'll give you notice first, except where immediate action is reasonably necessary to protect the Service or other users.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranty of satisfactory quality, fitness for a particular purpose, or non-infringement, except where such warranties cannot be excluded under English law.

10. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under English law. Nothing in these Terms affects your statutory rights as a consumer.

Subject to the above, to the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss, or for any loss arising from packing or travel decisions made in reliance on the Service (including missed flights, excess baggage charges, or items forgotten or incorrectly packed). Since Setoff is provided free of charge, our total liability to you for any claim arising from your use of the Service is limited to £50.

11. Governing law

These Terms are governed by the law of England and Wales. If you're a consumer, you may also be entitled to bring a claim in the courts of the country where you live, and nothing here removes any protection given to you by the mandatory laws of that country.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we'll update the date at the top of this page and, where appropriate, notify signed-in users in the app. Continuing to use the Service after changes take effect means you accept the updated Terms.

13. Contact

Questions about these Terms: privacy@setoff.at.